Online shopping has exploded in popularity over the last decade. As consumer behavior shifts towards making more purchases online, ecommerce businesses have had to adapt their marketing strategies.
One of the most important channels to leverage is paid social media advertising. Platforms like Facebook and Instagram provide highly targeted promotion opportunities to connect with potential customers.
The problem is the social ad landscape is constantly changing and it’s challenging to stay on top of the latest updates.
In this article, I’ll share some of the key ways the role of paid social is evolving for ecommerce brands, along with tips to help you optimize your ad strategy. Whether you’re just getting started with social ads or looking to take your efforts to the next level, I hope you’ll discover some actionable insights.
Let’s get into it.
Tailoring Ad Creative for Mobile
Insider Intelligence predicts mobile commerce sales to hit $534.18 billion, or 40.4% of ecommerce sales, in 2024. With this in mind, the visual design and formatting of your ad creative plays a vital role.
Here are a few tips for optimizing mobile ad creative:
- Prioritize simple, uncluttered designs that pop on small screens
- Use attention-grabbing cover images and minimal text
- Ensure any text is large enough to read easily
- Add a strong call-to-action that’s easy to click on
- Test different image and video aspect ratios
- Leverage carousels and slideshows to showcase more content
The cleaner and more engaging your mobile ads are, the better they will convert. Never assume your desktop creative will translate well – always customize it for mobile users.
Harnessing the Power of Shoppable Posts
Social platforms have rolled out shoppable posts that allow you to tag products right within your organic content. For example, Facebook and Instagram Product Tags make the path to purchase extremely short.
Shoppable posts present a big opportunity to boost sales, as they:
- Drive traffic from social content directly to your product pages
- Reduce friction in the purchase process
- Promote newly launched items to warm audiences
- Increase average order value by bundling products
- Grow engagement and visibility with interactive tags
Be sure to also promote your shoppable posts using ads – this magnifies the impact even more. Focus on showcasing your highest quality lifestyle and product images to capture attention.
Using Influencers and User-Generated Content in Ads
User-generated content (UGC) performs extremely well on social platforms. Along with that, influencer content also helps personalize a brand. That’s why more ecommerce advertisers are incorporating UGC and influencer content into paid ad creative.
Here’s some things to consider with this strategy:
- Repurpose top-performing organic influencer and UGC posts as ads
- Create dedicated campaigns promoting influencer discount codes or products
- Collaborate on an ad campaign with influencers in your niche
- Showcase customers using your products through reviews and imagery
- Pull visuals from influencer content to design creative assets
- Develop video ads with influencers highlighting product benefits
The key is ensuring the content feels authentic and genuine. When experimenting with UGC, always adhere to FTC guidelines when running influencer sponsorships or endorsements.
Segmenting Audiences for Better Targeting
One common mistake is treating your audience as one homogeneous group. Remember that your customers have different interests, motivations and shopping behavior. That’s why applying audience segmentation can give you an advantage.
Here are some examples of how to divide your audience:
- Demographics: age, gender, income level, etc.
- Purchase history: non-buyers, repeat customers, high spenders, etc.
- Product category interest: apparel, accessories, shoes, etc.
- Shopping patterns: mobile users, desktop users, etc.
- Buyer lifecycle stage: new customers, long-time loyalists, at-risk churners, etc.
- Engagement level: email subscribers, social followers, etc.
Create specific ad sets tailored to each audience segment. The more relevant your messaging, the better it will resonate. I’d recommend to always aim for laser-focused targeting over a broad generic approach.
Automating More of the Process
It takes significant effort to manage social ad campaigns effectively. Thankfully, more automation and AI tools are emerging to make this easier. Look for platforms that can:
- Streamline campaign setup with best practice templates
- Use data and algorithms to optimize targeting
- Auto-generate high-performing ad creative
- Provide predictive budget pacing based on results
- Automatically adjust bids and asset rotation
- Analyze performance trends to highlight opportunities
Evaluating marketing automation tools is an investment. But in the long run, it will save you time and make your ad spending more efficient.
Embracing Newer Ad Options and Formats
Social platforms are constantly testing and releasing new ad products. It pays to try these out early, as they often provide a novel way to engage users.
For example, some newer formats to consider include:
- Instagram Reels for vertical short-form video
- Live shopping functionality on Facebook or TikTok
- Snapchat’s immersive augmented reality ads
- Pinterest Story Pins for shoppable storytelling
- Interactive polling ads on Twitter to spark dialogue
Stay on top of announcements from each platform about their latest offerings. Consider signing up for their alpha or beta testing programs when possible. Also think about new ad units as opportunities for innovation and creativity.
Optimizing for Omnichannel Success
To maximize ROI, your social ads should integrate tightly with other channels like email, site messaging, and SMS marketing. This unified omnichannel approach gives the best coverage.
Here’s some tips for omnichannel optimization:
- Use the same campaign branding and offer consistently across channels
- Create audience segments based on shopping behavior across channels
- Retarget website visitors with ads that pick up where they left off
- Follow up recent purchases with social ads for complementary products
- Link social ads to lead generation offers like email signup forms
- Build synergy between social contests and on-site promotions
Each touchpoint strengthens your relationship with customers. Bringing channels together for a frictionless experience also builds brand loyalty.
Prioritizing Value and ROI
With rising costs, it’s more important than ever for social ads to deliver real value and strong return on investment. Here are some suggestions:
- Set specific ROI goals per campaign and monitor performance
- Prune low-converting interests/placements to allocate budget better
- Test different bidding strategies and creative approaches
- Use platforms’ analytics to identify the highest-value users to target
- Calculate your customer acquisition cost and target cost per purchase
- Get strict on killing off consistently underperforming ads
- Limit broad awareness campaigns and focus budget on converting sales
Managing campaigns for profitability means making tough decisions. But putting ROI first ensures your ad spend keeps generating sales.
Key Takeaways
- Optimize ad creative for mobile commerce with simple, engaging designs
- Promote shoppable posts to tap into social content for sales
- Incorporate influencer and user-generated content for authenticity
- Divide your audiences into granular segments for better targeting
- Embrace automation to scale efforts and streamline management
- Keep testing new ad formats and inventory for fresh opportunities
- Bring social ads together with other channels in an omnichannel strategy
- Obsess over return on investment and hard metrics to maximize value
The role of paid social advertising within ecommerce marketing keeps advancing. As platforms and capabilities grow, the strategies and best practices will continue to evolve.
Staying on the frontier of these changes will ensure your brand stays in front of your audience amidst all the competitive noise.
Keep experimenting, optimizing, and innovating to unlock social media’s full potential for your business.