Behind The Screens
Tips, strategies and resources to help empower businesses at any stage - whether just opening their virtual doors or ready to scale - to find their winning formula.
Each week, you will get at least 1 insider online retail tactic used by iconic brands to help fuel explosive growth.
Previous Issues of Behind The Screens:
The Secret to Smarter E-commerce Searches
If you’ve ever searched for “pants” and the store showed you everything but trousers, you’ve experienced the hidden challenges of e-commerce synonym management. On the surface, it seems simple: just create lists of related words and let the algorithm handle the rest. But the reality is far more complex. In this issue, we’re diving deep on ways you can build smarter synonym groups that adapt to context, and why tuning for seasonal search trends can transform your on-site experience from frustrating to frictionless. The Common Mistake: Static Synonyms, Missed Intent Most e-commerce platforms treat synonyms as static and universal. They assume “pants” always equals “trousers” and “joggers” are just fancy sweatpants. The
Scaling Your Platform Without Sacrificing Speed
Behind the Screens Scaling Your E-Commerce Platform Without Sacrificing Speed We’re in an era where “scaling” has become synonymous with “complicating.” New tools, plugins, and workflows promise to handle every aspect of your e-commerce business: inventory management, customer engagement, A/B testing, and beyond. But here’s the catch: more complexity doesn’t always mean more efficiency. In fact, the businesses I’ve worked with that scale the fastest without losing momentum often follow a surprisingly simple principle: Speed and scalability come from streamlining, not stacking. Yet, scroll through any e-commerce blog or LinkedIn thread, and you’ll see what many founders are up against: The Real Bottleneck When I consult with e-commerce brands, they’re
What’s Next for E-commerce Site Optimization in 2025 and Beyond?
E-commerce is evolving faster than ever, and with 2025 on the horizon, it’s time to rethink what “optimization” really means for your site. Spoiler: It’s no longer just about page speed and product descriptions. We’re entering an era where user experience (UX), personalization, and AI-driven insights will define success. Yet, most businesses are still optimizing for yesterday’s rules. Let’s dig into what’s next, and why those who adapt now will outpace the competition. The Obsession with Conversion Rates is Killing Innovation For years, the holy grail of e-commerce optimization has been increasing conversion rates. And sure, no one’s saying that higher conversions are bad. But focusing solely on squeezing an
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